Do you live and breathe customer insights?


We are looking for a UX Researcher to help us understand consumers in food retail worldwide. So that we can create innovative digital loyalty solutions that will redefine the food retail industry. We’re a (digital) loyalty company with Dutch roots, an international culture, and clients around the globe. Are you the curious and creative researcher we’re looking for?

What you’ll be doing?

As a UX Researcher at IceMobile/BrandLoyalty, you are responsible for the understanding of the customer's experience. You excel at translating a business question into a customer question. Your work includes setting up & conducting the research, analyze the data, and present and activate the research to the client or stakeholders. You will collaborate directly with other analysists, data scientists, designers, and sales representatives, in order to deliver great insights, strategy, and opportunities that tie together user needs, business goals, and the possibilities of technology.

You will be surrounded by talent from all over the world (30+ nationalities) who, like yourself, all eat, sleep and breathe technology and are top league within the industry.

Who are you?

  • 5+ years experience as a UX researcher
  • An academic level of thinking but a commercial pragmatic attitude. You have a feeling for and experience with applying UX insights to create business value
  • Bachelor or Master degree in Industrial Design Engineering, UX, Social Science (e.g. applied psychology, anthropology)
  • You are curious, analytical, emphatic and always want to learn. (Do you automatically read people’s body language? Do you always find out the motivations driving the behavior?)
  • A solid understanding of UX research principles and consumer behavior. Up to date with the latest trends and advancements in UX research, consumer behavior, and technology.
  • Self-starter approach and can-do mentality that pushes the boundaries. You are able to develop innovative/creative strategies to complex research topics
  • You are fluent in English, both spoken and written. Having skills in Dutch, Chinese or other languages (s) is a plus.

What do we offer?

At IceMobile we like to take care of each other:

  • Competitive salary;
  • Challenging role in a diverse international environment with the opportunity to grow into one of the product teams;
  • Foodies at heart: We have our own healthy canteen with lunch & snacks all day long;
  • Apple addicts: Great iMac or MacBook to work with;
  • Development: Opportunity to develop and grow and an extensive training budget;
  • Future: Great pension arrangements and insurances;
  • Sporty Bits: Free usage of Gym, yoga, summer kickboxing classes, epic ski-trips, and other internal sports like running competitions and playing basketball
  • Celebrate: Friday drinks and did we mention we brew our own beer in the office?

Apply now